Send Us A Message
Contact Us Directly For More Information Or Leave A Message Below And We’ll Get Back To You in 24-hours
To Help Us Assist You Faster:
If applicable, please include the following details in your message:
Your order number
Watch brand and model
Your wrist size (in cm)
Any photos or special requests
Whether you need help choosing the right watch strap, want to customize your order, or have a question about your purchase, the Drwatchstrap team is ready to assist. We reply to all inquiries within 24 hours and offer personalized one-on-one service.
Phone & WhatsApp
+86 189 88847991
Email Address
maria@drwatchstrap.com
Live Chat
Monday – Friday:
9:00am – 6:30pm
Opening Hours
Monday – Friday: 9:00am – 6:30pm
Hong Kong (GMT+8)
FAQ
We recommend measuring both the lug width of your watch and your wrist size in centimeters. If you’re not sure, feel free to contact us — photos of your watch and clasp will help us guide you better. Watch Band Size Guide
Yes! We offer custom-made leather watch straps for most luxury watch brands. Just tell us your watch brand, model, and wrist size. A photo of your watch and clasp is helpful.
Most custom leather watch straps are handcrafted and shipped within 7–15 working days, depending on the materials and complexity. We’ll keep you updated throughout the process.
Yes, we ship to worldwide. Shipping time and cost vary by location. Flat rate shipping and Express options are available at checkout.
No problem! Contact us with photos of your watch and clasp, and our team will help you confirm all the details before we start production.
Yes. Let us know the type of clasp you have (folding, tang, deployant, etc.), and we’ll design the watch strap accordingly. (Exclude Steel Bracelet)
Yes. Contact us if you need. We can send photos of your finished strap for confirmation before shipping, so you know exactly what you’ll receive.
If your watch strap is not yet in production, we can usually accommodate changes. (Stitching color and lining color can be changed after production). Please contact us as soon as possible.
For More FAQ, Please Click Here
Ready to Upgrade Your Watch?
Browse our custom leather watch straps collection or get inspired to create your own. Every watch band is handmade to order, tailored just for you.
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Explore Our Blog Posts
Discover expert insights, strap recommendations, and real customer stories from the world of custom watch straps. Whether you’re looking to upgrade your timepiece or learn how to care for premium leather, our blog is here to inspire and guide your journey.
